Dedicated, Hard-Working and Honest. Three values we pride ourselves on at Auto Glass Express of Lafayette. Below you will find our employees and their main role with Auto Glass Express.
RON WHITAKER, OWNER:
Ron started in the auto glass business in 1990 in the very same building Auto Glass Express is located in today. He is the guy that goes out and recruits new customers and stops by to thank each customer for their loyalty and support.
Ron has done every job in the industry including customer service rep, installer, sales rep, manager and now owner. Ron is in charge of sales and operations. You will find him in the shop every day or contact him directly at 765-430-5788.
SAMANTHA SHAFFER, OFFICE MANAGER:
Samantha is our office manager. She joined AGX in May 2013 and has served as our Customer Service representative until taking on her new role in June 2015. Samantha oversees scheduling of our jobs, setting up our route schedule each day, taking care of billing, and coordinating other office functions.
Samantha, with eight years of customer service experience, also handles customer service requests when the phones get busy.
CHELSEE VALENTINE, CUSTOMER SERVICE:
Chelsee handles our customer service requests. She has worked as an office manager and retail store manager prior to joining AGX in April 2016. Chelsee works with our clients on all levels to answer their questions, track down hard to find parts, and coordinate insurance claims.
Chelsee is also our window tint services in-house coordinator. She knows all the tint film shades and colors as well as what the legal limits are for tinting in Indiana and all our neighboring states.
ALLAN MARCHAND, WINDOW TINTING:
Allan has been in the window tint business as an installer for 25 years. Regarded as the area’s best auto tinter, customer’s bring their high-end cars from all over the state to have Allan work on them.
Allan only cares about three things when it comes to window tinting ……. Quality, Quality and Quality. His philosophy is “time is of little importance, when I’m trying to create perfection.”
ANTHONY “BUDDY” HEDLAND, MASTER INSTALLER:
Buddy holds the title of Master Installer. He has over 10 years of experience in all aspects of our business. Buddy is a very versatile installer, from on location installs to in-house installs, BMW’s to Volkswagens, he can do it all!
Quotes like, “Buddy is the best master tech we have ever seen,” come in from customers and shops on a regular basis. If you consider yourself “somewhat difficult to please” Buddy will be the tech to work on your vehicle, providing you with a better than factory install!
SCOTT TAYLOR, AUTO GLASS TECHNICIAN:
Scott is skilled in making repairs to all makes and models. His experience in semi’s, RV’s and large vehicles is invaluable to our customers. Scott has excellent people skills and always gets high complements from our AGX customers. Scott takes great pride in his work.